Our Customer Reviews

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The real pleasure of getting to be a part of Team BearHugs is getting to hear from all our thoughtful, kind, wonderful customers.

Nothing means more to us than hearing back from lovely customers who have taken the time to let us know about their experiences with BearHugs.

“I’ve just placed by 3rd BearHugs order, and yet again it arrived the next day and my recipient loved it!

I will continue to use BearHugs as the service is brilliant, the products are lovely, and they let my recipients know I’m there for them even when I can’t physically be there.

Thank you BearHugs for sending my hugs further than my arms can reach!”

— SUE, JULY 2019

“I wanted to take the time to send you a “BIG THANK YOU”, not only for offering a very affordable hug in a box option, but also for your exceptional customer experience.

I’ll definitely be using you again, and will certainly recommend you to family and friends.”

— SUE (APRIL, 2019)

“The team at Bear Hugs are just fantastic - they’re so kind and always willing to help. They do so much to support local charities, including Bluebell Wood Children’s Hospice, by offering boxes to children and families going through tough times.

I hope Bear Hugs continues to grow and give ‘hugs in a box’ to more people year on year.”


“Just want to say an amazing idea and amazing service. My cousin had the worst news ever this week and wanted to send something that wasn’t flowers and just stumbled across your company through google. I created my own box on Tuesday and she received it this morning! I am so pleased and it managed to put a smile on her face which was all I wanted :) I will definitely be ordering from you again, great value and cute gifts that someone will get actual use out of. Thank you x”

— CIARA (AUGUST, 2018)

“Just wanted to say how impressed I am. A fabulous idea and concept. Better than any other hamper!! Love that I could hand pick every item, easily. And loved that your items are unique and not outrageously priced. I ordered yesterday afternoon and my friend has already received her BearHug - incredible. And perfect timing as she bought her son home from hospital today. You’re doing a great thing. Don’t stop!!”


If you’d like to read more of what our customers have had to say, visit our Reviews page here.