Contact Us

Use the form on the right to contact us.

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The Workstation, 15 Paternoster Row
Sheffield, England, S1 2BX
United Kingdom


BearHugs gifts boxes are designed to deliver all the warmth and comfort of a hug straight to a loved one's door.

Show someone you're thinking of them with a personalised postal gift hamper.

Returns Policy

It is important to me that you are 100% satisfied with your BearHugs experience. If for any reason you are unsatisfied with an item please do get in touch and I will do my very best to resolve the problem.

 I am happy to offer a refund (excluding P&P cost, unless the item is faulty) if the item is returned in its original packaging within 14 days of the date of delivery. 

I can't accept returns on food items for hygiene reasons.

To arrange a refund please email with your name, order number and details of the item(s) you'd like to return and why.

All refunds will be processed within 7 working days of the return being received and refunds will be made via the original payment method.