Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

The Workstation, 15 Paternoster Row
Sheffield, England, S1 2BX
United Kingdom

+441143122265

BearHugs gifts boxes are designed to deliver all the warmth and comfort of a hug straight to a loved one's door.

Show someone you're thinking of them with a personalised postal gift hamper.

Terms & Conditions

Thank you so much for dropping by the BearHugs website!

By visiting bearhugsgifts.com you accept the terms and conditions outlined below.

ABOUT

The website www.bearhugsgifts.com is owned and operated by:

Faye Savory, 76 Rangeley Road, Sheffield, S6 5DW

Email: faye@bearhugsgifts.com

Tel: 07941 555263

ELECTRONIC COMMUNICATIONS

When you visit BearHugs or send an email to bearhugsgifts@gmail.com, you are communicating electronically. You consent to receive communications from BearHugs electronically. BearHugs will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications provided to you electronically by BearHugs satsify any legal requirement that such communications be in writing. 

COPYRIGHT

All content included on this website, such as graphics, product designs, logos, illustrations, button icons and images, is the property of BearHugs or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of BearHugs, with copyright authorship for this collection by BearHugs, and protected by international copyright laws.

LICENSE AND SITE ACCESS

BearHugs grants you limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of BearHugs. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express consent of BearHugs. You may not frame or utilise framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of BearHugs and our associates without express written consent. Any unauthorised use terminates the permission or license granted by BearHugs. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the homepage of BearHugs so long as the link does not portray BearHugs, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use the BearHugs logo or other proprietary graphic or trademark as part of the link without express written consent. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a BearHugs or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. 

PLACING AN ORDER

You can use the BearHugs website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. Shipping costs will be shown prior to your placing your order. You will be required to pay for the good in full at the time of ordering. BearHugs uses secure payment facilities for online purchases. You can pay for your order by the payment methods described below. Promotional prices only apply during the period stated. All prices quoted on the BearHugs website are in UK pounds. Once your order is complete, you will be notified electronically of the dispatch date.

PAYMENT METHODS
BearHugs accepts Visa Credit, Visa Debit, Mastercard Credit, Mastercard Debit, Discover and American Express payments through Stripe. Secure payments can made from anywhere in the world through Stripe. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. 

SHIPPING

BearHugs currently offers two UK shipping options: Standard and Next Day. 

Standard Shipping:  Standard shipping costs £2.99-£3.99 depending on the weight of the gift box. BearHugs will dispatch products within 1-3 days of the date of order. Delivery time after dispatch according to the Royal Mail website is currently 1-3 working days. These times should be used as a guide only. Very occasionally items go missing in the post. If a product has not been received within 15 days of shipping, you can contact BearHugs for a refund or a replacement product.

PRODUCT DESCRIPTIONS

BearHugs attempts make all product listing as accurate as possible. If a product offered by BearHugs is not as described, a resolution will be reached once the product is return in unused condition.

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, BearHugs disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. BearHugs does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. BearHugs does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY
BearHugs shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if BearHugs has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

TYPOGRAPHICAL ERRORS

In the event that a BearHugs product is mistakenly listed at an incorrect price, BearHugs reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. BearHugs reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BearHugs shall issue a credit to your credit card account in the amount of the incorrect price.

APPLICABLE LAW

By visiting bearhugsgifts.com, you agree that the laws of England and Wales, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and BearHugs or its associates.