STANDARD UK DELIVERY

Standard delivery in the UK is £2.99- £3.99 depending on the weight of your gift box. If you order before 11am your gift box will be dispatched on the same working day with Royal Mail's 24 service. If you order after 11am your gift box will typically be dispatched on the following working day with Royal Mail's 24 service.

Delivery time after dispatch according to the Royal Mail website is currently 1-2 working days. These times should be used as a guide only but we do expect all UK BearHugs to have arrived within 3 working days of the date of order.

Very occasionally items go missing in the post. If you have not received your order 15 days after shipping, please get in touch for a refund or a replacement.

INTERNATIONAL DELIVERY

BearHugs is happy to now offer international delivery to Europe, USA, Canada and Australia. At checkout you will have the opportunity to enter a delivery address in or outside of the UK and select an appropriate shipping method.

TRACKING

BearHugs is able to track all gift boxes sent. If you would like an update on how your gift box is getting on on its journey, please feel free to drop us an email at hello@bearhugsgifts.com

DELIVERY ADDRESS

To make sending your BearHug as convenient as possible, you will be offered the opportunity to have your gift box sent directly to your recipient. All you will need to do is provide their name and address as the 'Shipping Address' at checkout.